If we're porting your tracking numbers to our platform, here is how to do it
Not using Callrail?
Send an email to porting@shopgenie.io with the name of your call tracking provider and the details, so we can assist you!
Using Callrail? Follow these directions:
Step 1) Login to Callrail at https://app.callrail.com
Step 2) Click the icon at the top-left corner that shows your account's initials
Step 3) Click Users
Step 4) Click "Create User"
Step 5) Choose "Administrator"
Step 6) You can choose anything for first/last name, but make sure to set the email to be porting@shopgenie.io. You can leave Chat Display Name blank.
Step 7) Click "Send"
