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Shopgenie Support Articles
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Shopgenie Support
Troubleshooting
Troubleshooting
Account recovery
About 10-DLC
I am getting an 2502 or 2503 error when installing the Shopgenie Importer.
How to allow Remote Desktop access for support needs.
![SG_Mark_White-Oct-09-2023-04-04-04-8207-PM.png]](https://support.shopgenie.io/hs-fs/hubfs/SG_Mark_White-Oct-09-2023-04-04-04-8207-PM.png?height=40&name=SG_Mark_White-Oct-09-2023-04-04-04-8207-PM.png){kind=small}