---
title: About canned replies
description: How to speed up your workflow with message templates and Jasmine AI
---

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# About canned replies

## How to speed up your workflow with message templates and Jasmine AI

### Getting started

Out of the box, we've setup a few default canned replies for you to use. You can find them by clicking on the canned replies link in the bottom left of you message field (in the inbox).

![Screen Shot 2024-04-01 at 9.20.25 AM](https://support.shopgenie.io/hs-fs/hubfs/Screen%20Shot%202024-04-01%20at%209.20.25%20AM.png?width=688&height=357&name=Screen%20Shot%202024-04-01%20at%209.20.25%20AM.png)

### Create your own

To create your own saved replies, click the "new template" link in the canned reply menu. This will allow you to:

- Give your canned reply a name
- Write your messages (you can add variables to personalize it)
- Enable Jasmine AI: this will automatically customize your message based on the conversation context.
  
  ![Screen Shot 2024-04-01 at 9.21.08 AM](https://support.shopgenie.io/hs-fs/hubfs/Screen%20Shot%202024-04-01%20at%209.21.08%20AM.png?width=688&height=544&name=Screen%20Shot%202024-04-01%20at%209.21.08%20AM.png)

 

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