About canned replies

How to speed up your workflow with message templates and Jasmine AI

Getting started

Out of the box, we've setup a few default canned replies for you to use. You can find them by clicking on the canned replies link in the bottom left of you message field (in the inbox).

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Create your own

To create your own saved replies, click the "new template" link in the canned reply menu. This will allow you to:

  • Give your canned reply a name
  • Write your messages (you can add variables to personalize it)
  • Enable Jasmine AI: this will automatically customize your message based on the conversation context.

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