---
title: Troubleshooting | Shopgenie Support
description: Troubleshooting
---

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 Shopgenie Support Articles

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1. [Shopgenie Support](https://support.shopgenie.io/support)
2. [Troubleshooting](https://support.shopgenie.io/support/troubleshooting)

# Troubleshooting

- [Account recovery](https://support.shopgenie.io/support/account-recovery)
- [About 10-DLC](https://support.shopgenie.io/support/about-10-dlc)
- [I am getting an 2502 or 2503 error when installing the Shopgenie Importer.](https://support.shopgenie.io/support/i-am-getting-an-2502-or-2503-error-when-installing)
- [How to allow Remote Desktop access for support needs.](https://support.shopgenie.io/support/how-to-allow-remote-desktop-access-for-support-needs)

- [Getting Started](https://support.shopgenie.io/support/getting-started)
- [General](https://support.shopgenie.io/support/general#main-content)

    - [Tekmetric Marketing](https://support.shopgenie.io/support/general#tekmetric-marketing)
- [FAQs](https://support.shopgenie.io/support/faqs)
- [Settings](https://support.shopgenie.io/support/settings)
- [Troubleshooting](https://support.shopgenie.io/support/troubleshooting)
- [Campaigns](https://support.shopgenie.io/support/campaigns#main-content)

    - [FAQ](https://support.shopgenie.io/support/campaigns#faq)
- [Integrations](https://support.shopgenie.io/support/integrations)
- [Reviews](https://support.shopgenie.io/support/reviews)
- [Shopgenie Website](https://support.shopgenie.io/support/shopgenie-website)
- [Online Booking](https://support.shopgenie.io/support/online-booking)
- [Calendar](https://support.shopgenie.io/support/calendar)
- [Phones](https://support.shopgenie.io/support/phones)

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